Build and operate the company’s operating model, including forecasting, planning, and operational cadence
Architect the company’s long-term operational systems strategy, ensuring finance, people, and recruiting infrastructure can scale with company growth
Design and operate the company’s employee lifecycle infrastructure, including onboarding, role transitions, and offboarding
Common Room provides an AI GTM Platform that empowers teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey in one continuously-updated, person-level view. Their organization size ranges from 75-1000+ employees and they value simplicity, passion, and trust.
Own and drive end-to-end execution of priority initiatives.
Lead complex cross-functional collaboration.
GiveDirectly (GD) aims to reshape international giving by providing cash grants directly to the world’s poorest. With a global team of ~150 and country operations teams of ~650, their culture is candid, analytical, agile, and non-hierarchical.
Lead a team of CareDriver Support Team Leads to achieve department goals.
Track quality assurance and provide feedback to improve team performance.
Identify trends in customer issues and recommend improvements to leadership.
HopSkipDrive is a technology company focused on solving complex transportation challenges with a focus on safety and equity. Founded by three moms, they have facilitated over five million rides and continue to expand rapidly, recognized on the Inc. 5000 list multiple times.
Manage multiple studies, both domestic and international.
Manage all aspects of each project to ensure successful completion.
Facilitate screening, scheduling, and confirming of respondents.
M3 USA provides digital solutions in healthcare, life sciences, and pharmaceuticals. They have experienced remarkable growth since 2000, driven by their mission to utilize the internet for a healthier world and more efficient healthcare systems.
Responsible for managing and overseeing activities for multiple value streams within the revenue cycle.
Provide ongoing input in the strategic planning of business requirements and corporate objectives for the Revenue Cycle.
Ensure compliance with all federal, state, and local statutes and regulations, as well as all third-party payer policies.
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
Assist with the management of UTO and PTO requests and processing using multiple systems for all regions.
Assist in real-time monitoring and managing the intraday schedules adherence and agent workloads.
Provide Technical Support leadership objective data around individual and team adherence and attendance concerns.
Hyland's mission is to help its employees, customers, and partners exceed their potential with its industry-leading content services platform. Our employees are passionate about helping customers succeed, raising up their fellow Hylanders, and engaging in the communities where they live and work.
Manage team members in benefit configuration and testing.
Improve processes and institute best practices in benefit configuration.
Build and maintain pharmacy benefit plans for client groups.
SmithRx is a rapidly growing Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector. They focus on building a next-generation drug acquisition platform with technology, cost-saving tools, and customer service, fostering a mission-driven and collaborative culture.
Provide team leadership across case management, escalations, and operational support functions.
Act as a central escalation point for customer or operational concerns, resolving issues promptly and professionally.
Make informed decisions independently while collaborating with peers and senior leadership.
Omnidian, Inc. is a tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. They are building a more sustainable future for the planet through our passionate teams and innovative technology.
Review, evaluate, approve, and implement new client Service Contract requests.
Respond to, investigate, and resolve customer issues on the eCommerce Website or Learning Management Systems.
Communicate with internal teams and external LMS providers to address and resolve issues impacting course delivery and system changes.
Colibri Group provides professional education for various industries. They value love, joy, boldness, teamwork, and curiosity, fostering a positive and inclusive work environment for their employees.
Oversee the end-to-end delivery of large-scale workplace projects in the assigned regions.
Manage multiple concurrent projects across a geographically diverse real estate portfolio.
Facilitate regular communication and updates to senior leadership, addressing project progress, risks and opportunities.
PlayStation is a global leader in entertainment producing The PlayStation family of products and services. They strive to create an inclusive environment that empowers employees and embraces diversity.